It’s not your products. It’s the experience.
Most creative shops lose sales because of small blind spots in their customer journey.
Your site looks great, but:
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Visitors can’t find the “buy” button fast enough.
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Checkout feels unclear or risky.
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Follow-up emails don’t build trust.
Those little gaps quietly cost you money every single day.
Why not just DIY?
You’re too close to your own shop. Customers see it differently.
This audit gives you the real buyer’s view plus the exact fixes you need — so you stop losing sales to problems you didn’t even know were there.
Whether you’ve just launched or you’ve been selling for years, this is a fast, strategic way to tighten your customer journey — without doing everything yourself.
Full Audit – €239,
Limited spots available
WHAT
YOU
GET
A screen-recorded and reaction video audit (15–30 min) of your customer journey — from first impression to post-purchase
A full video audit
A full review of your customer experience
I’ll explore your shop, social, and even make a purchase like a new customer.
3 re-written communication pieces
I will re-write 3 of your communication pieces (e-mail, thank-you DM etc.) to fit your company, your audience and your goals.
3 loyalty-building message templates to plug in and use right away. You'll get an e-mail version and a DM version, so they can fit your prefered channel.Â
3 personalised templates
You'll get the video, materials and some additional tips delivered right in your inbox within 5 to 7 days after you fill out the intake form.Â
Delivered within 7 business days
Monika from
MoniaDesigns
“I can't believe I didn't think about asking a professional to look at my website. This has been eyeopening. Amazing service!"
Anita from
NoirelleMakeup
"Aleks is the best at what she does. Gave me an amazing overview of how customers see my whole business."
Gabi from
GabiArtBG
“I had no idea how my communications were ruining my client's decisions and loyalty. Definitely worth the investment.”
What our clients say:
